How it works
One request. Everyone who touches it. One record.
A work order usually passes through a tenant, a property manager, a contractor and a technician. Carrybeam gives each of them exactly what they need, and nothing they don't.
For property and facility managers
- See every open request by building, floor and suite, with who has it and how long it's been open.
- Response-time (SLA) clocks by priority, so an urgent leak never waits behind a light bulb.
- Proof of Done on every closed job, ready to pass to an owner.
- Reports you can hand to ownership without rebuilding them in a spreadsheet.
For service contractors
- Send each job to the right crew member, in the language they read best.
- Response-time clocks your crew can see, so nothing slips past its deadline.
- Your team's work shows up with proof, which makes contract renewals easier to win.
For technicians
- The day's jobs on your phone, with the room and the details.
- Close a job in three steps: open it, fix it, snap the photo.
- No training needed. If you can text a photo, you can use Carrybeam.
For tenants
- Scan the QR code in the room. Say what's wrong. That's the whole form.
- No app, no account, no password.
- Get an email when it's fixed.
On the roadmap
We're building Carrybeam with our pilot buildings, starting with requests, work orders and Proof of Done. Next up:
- Preventive maintenance schedules
- Inspection findings that turn into work orders automatically
- A life-safety records binder, organized for inspections
- Punch lists and warranty tracking
- Text message updates