Why proof matters in facilities
Good facility work is invisible. A clean restroom looks like nothing happened. A fixed leak leaves no trace. When a tenant complains a week later, the only record is someone's word, and a long email chain nobody wants to read.
Proof of Done changes the record from "someone said so" to "here it is."
What's on every Proof of Done
The photo
Taken by the technician on the job, at the moment it's closed.
The time
When the work was finished, next to the response-time clock it was measured against.
The name
Who closed it, so credit goes to the person who did the work.
The request
Who asked, where, and what they said, all in one place.
Who sees it
- The person who asked gets an email when the job is closed.
- The property manager sees it on the request and can pass it straight to an owner.
- The service contractor keeps it for reporting and contract reviews.
When a photo isn't possible
Some jobs can't be photographed. A manager can close those with a written reason, and Carrybeam keeps them separate, so they never count as Proof of Done.